Contact

Last updated: 2026-08-28

Email is the only support channel for Radionicz Forge. We write and reply in Spanish and English, and we read the other four languages of the site.

What to write about

• Support: sign-in problems, sigils that will not load, application faults.
• Billing: charges, plan changes, cancellation, invoices.
• Refunds: under the refund policy.
• Privacy: exercising ARCO rights and GDPR rights.
• Press, distribution and partnerships.

Contact details

• Email: radioniczmx@gmail.com
• Publisher: Jaime Salomón Tacher Urbina
• Registered address: Avenida Insurgentes Sur 1647, piso 1, interior A, Colonia San José Insurgentes, Benito Juárez, C.P. 03900, Ciudad de México, México

Response time

We normally reply within two business days. There is no support phone line and no live chat: everything stays in writing, so there is a record of what was asked and what was answered. If your message is about a charge, include the email address you subscribed with; if it is about a fault, state your browser and operating system.